KAIENDI Hardware, Engineered for Longevity!
FAQ
Q
Why does the smart lock sometimes fail to recognize fingerprints?
A
Dirty fingerprints, wet, or overly dry fingers may affect recognition. Keep the fingerprint sensor and fingers clean.
Q
How do I choose a suitable door lock for home use?
A
Choose a lock based on the door material, usage needs (mechanical or smart lock), and budget.
Q
What should I do if the lock's surface coating peels off?
A
For minor peeling, use matching repair paint to touch up. For severe peeling, consider replacing the lock.
Q
What if the door doesn’t close properly after the lock is installed?
A
Check if the door frame and latch are aligned. Adjust the latch or door frame position if necessary.
Q
Can smart locks work without an internet connection?
A
Most smart locks support local operations, such as fingerprint or password access, and can function without an internet connection.
Phone: +86-750-3762235
Fax: +86-750-3333653
Email: kndup@kaiendi.com.cn
Kaiendi.hk@gmail.com
Address: No.63,Tianyuan Road, Chaolian, Jiangmen, Guangdong, China
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